5 REASONS TO EMBRACE VIDEO BANKING SOLUTIONSAdedamola Adeniji
5 REASONS TO EMBRACE VIDEO BANKING SOLUTIONS
The significant of technology advancement is not limited to digital marketing alone, in fact, there is absolutely nothing that could be absconded from the wave of this present age technology. In this new age, individual can perform a lot of requirements at their corridor including trading and banking transactions.
Gone are the days when you need to be physically present at a statutory point like banking hall to get some things done. Now, with just an access to the internet you’re close to the conclusion of the deal.
We have witnessed series of technology evolution in the financial institution, including the invention of Automated Teller Machine (ATM) a technology that transform banking process a bit with the provision of access to customers to withdraw their money, transfer money and pay some certain bills as well. In other to reduce the queue at the ATM Standpoints, and entrench customers satisfaction, CODE was also introduced to perform certain operations like money transfer, checking of balance, payment of bills etc.
In recent time, Point of Sales has been the trend in the banking sector, a provision that takes banking to the neighborhood with a benefit of depositing cash to your account with other banking operations.
However, as good and beautiful all these innovations are, they are still missing one importance service to ensue customers maximum satisfaction which is easy communication and process flow.
Video Banking is now a multichannel banking solution, they help financial institutions to keep their customers closer to their bank by receiving and processing the enquiries that may ordinarily required the physical presence of their staff and the customers for final resolutions.
Video Banking is good it has a bulk of features to ensure your customers satisfaction anywhere in the world without their physical. Here are few major reasons you should consider exploring Video Banking Solutions.
1. Increase Customers’ satisfaction: Some banking services require one-on-one support. It will be so consoling when there are varieties of alternatives to achieve a banking requirement without a face-to-face intervention. This service provides the ease, expertise, and convenience that many customers anticipating while differentiating your institution from the rest in the financial institution.
2. Increase your Staff Efficiency: By integrating video banking solutions with existing tools, staff workflows are streamlined, and labor costs are kept in check. This will promote staff specialty and expertise unlike when your staff have to attend to a long a queue.
3. Increase Branch Sales: With an effective video banking solution in place, Customers’ satisfaction is maximumly guaranteed and when that is in place, you’re sure of more returns of your investment.
4. Increase Security: Controlling how to handle confidentiality, integrity, and availability of information, protects your business from cyber-security threats – critical in today’s digital world.
5. Boost Brand Reputation and Positioning: this is a singular value that consumes fortunes to achieves in this competitive financial institution but it comes as a plus with Video Banking. How? Because every individual appreciates and talks about what brings them comfort and satisfaction.
Once again, Video Banking Solution is our financial technology solution that aids deposit of money to banks accounts, offer convenient banking to your customers irrespective of their location or channel. It is a comfortable and interactive video support channel for your banking customers who use your online Banking channels like your Website, Mobile App, ATMs and the Contact center. This will help improve your Relationship management with your customers locally and in diaspora at no cost to them. Our Solution provides a Video Banking platform with fluid service through customer’s device of choice anywhere, anytime.
Are you set to explore all the feature of this awesome solution Video Banking? Request for a demo here: https://scimitargsl.com/solutions/video-banking-solution/