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Improve the average dialing and handling time(AHT) of your contact center agents’ with our Predictive Dialer (PD).

Request for our Predictive Dialer solution that automates outbound calling procedure while managing multiple campaigns and leads. With our predictive dialer, the productivity of any contact center can be increased by more than 300% over manual dialing. Ameyo Predictive dialer from SGSL is a smart communication device that can detect answering machines, SIT tones, and busy tones; eliminate dialing, redialing and response time, and forward only the live connected calls to the customer service agent. This helps...

Call Center Solutions, Contact Center Automation, Contact Center Solutions, CRM

And he died and he rose and gave me victory!!!! #WorthyistheLamb! #Tribute!

That is the chorus of an old school Christian song we sang in those days appreciating God and Christ for his sacrificial death on the cross for mankind (You and I) and the resurrection as well as the victory that came with the sacrifice. The grace to be above sin, poverty and death. We have also extensions of this grace as children of God to succeed, Think Big and have big dreams. And I pray that as God acted...

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SGSL QUEUE MANAGEMENT SOLUTION WITH VIRTUAL APPOINTMENTS AND DIGITAL SIGNAGE SOLUTION

Scimitar Global Services Limited ( SGSL) in Partnership with Q-better, is introducing our robust Queue management solution called " Bloom". Bloom is an advanced customer flow management system that keeps customers informed about the queue process, assuring that their priority in line is being respected. In one suite you can have : Appointment setting (with Virtual ticketing before getting to the office, branch service point or shop) Queue management Digital Signage This system also allows professionals to collect all the information they need to...

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Leveraging Technology for your MSME Business by Scimitar Global Services Limited

Register for our Smart Business Tour for SMEs. I am working in partnership with Nigeria Association of Small and Medium Scale Enterprises (NASME Lagos) in an MSME Smart Business Tour organized by #NASME Leadership in one of its many empowerment programs planned for its members in 2017. Scimitar Global Services and Microsoft will be hosting the members of NASME Lagos.is the post excerpt.

Digital Marketing, Entrepreneurship, Social Media Engagement, Training , Development and Empowerment