SGSBlog - Page 7 of 8 - Scimitar Global Services Limited

Add Video to your contact center engagement and relationship management channels at no cost to your customers!

Would you consider adding Video to your contact center engagement and relationship management at no cost to your customer? Would you want to add a personal touch to relationship management and contact center operations to elevate customer-agent/relationship officer & manager’s interaction at no cost to the customer? Have you considered that with the trends and advent of budding cashless market, digital and omni-channel service delivery season that some customers may be more comfortable with a face to face alternative without visiting...

Uncategorized, Video Engagements and Conferencing Solution

Who we are and Why we are here!

Read about me and my business and what we offer as a modern business solutions provider to your business. We match solutions to business problems! Connect with us.

Call Center Solutions, Contact Center Solutions, Entrepreneurship, Microsoft Modern Business Solutions, Training , Development and Empowerment, Video Engagements and Conferencing Solution

How to Make Your Customers Follow You on Social Media

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No. 1 Online Bus Booking Automation Software for Transport Management

Have you noticed that our transportation companies now sell tickets online and mobile apps. They are even marketing on social media, connecting with customers on a daily basis. I was really impressed when i got to God is Good Motors and was told i could book my ticket on online and days before too with a mobile. I tried it and it worked. Armed with my online ticket and ETD, I showed up like a checked-in passenger about to...

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Interact with customers where they spend their time! #CHATBOT

Have you heard of Chatbots? I guess yes! On the flip side, you may have interacted with one without knowing as a lot of businesses have started taking their messaging to another level with Chatbots. Facebook, Microsoft and some e-commerce businesses have chatbots interacting with you everyday as customer representatives powered by Artificial intelligence. The benefits of Chatbots to businesses are lots, from enhancing service by supporting customers interaction like we would with humans to payments collections from all channels....

Bank branch Transformation, Banking, Call Center Solutions, Complaints Management Module, Contact Center Automation, Contact Center Solutions, Convenient Banking, CRM, diaspora banking, Digital branches, Microsoft Dynamics 365, sales force automation, Search Engine Optimization, Smart Bank Branch, Video Banking Solutions

How To Leverage Technology to Market Your MSME Business At Very Low Budget! A NASME Lagos Training

As an Entrepreneur and Business Owner you MUST understand the four P’s of Marketing and it has nothing to do with running around begging the customers with your product in hand! You have to create the right Product , Promote it at the right Price through the right channels(Place).

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“[Chinedum!], If you do not have a vision of your own, you will live the rest of your life helping other people to fulfill their own.. “

Just thought I should share an exert from my coach. Today's topic was "Vision brings provision" The KO for me was "Chinedum, since I found out where I am going in life, it has made recognizing opportunities cheap for me. If you do not have a vision of your own, you will live the rest of your life helping other people to fulfill their own. So get a clear picture for your life and the provisions will come running...

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Improve the average dialing and handling time(AHT) of your contact center agents’ with our Predictive Dialer (PD).

Request for our Predictive Dialer solution that automates outbound calling procedure while managing multiple campaigns and leads. With our predictive dialer, the productivity of any contact center can be increased by more than 300% over manual dialing. Ameyo Predictive dialer from SGSL is a smart communication device that can detect answering machines, SIT tones, and busy tones; eliminate dialing, redialing and response time, and forward only the live connected calls to the customer service agent. This helps...

Call Center Solutions, Contact Center Automation, Contact Center Solutions, CRM

And he died and he rose and gave me victory!!!! #WorthyistheLamb! #Tribute!

That is the chorus of an old school Christian song we sang in those days appreciating God and Christ for his sacrificial death on the cross for mankind (You and I) and the resurrection as well as the victory that came with the sacrifice. The grace to be above sin, poverty and death. We have also extensions of this grace as children of God to succeed, Think Big and have big dreams. And I pray that as God acted...

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SGSL QUEUE MANAGEMENT SOLUTION WITH VIRTUAL APPOINTMENTS AND DIGITAL SIGNAGE SOLUTION

Scimitar Global Services Limited ( SGSL) in Partnership with Q-better, is introducing our robust Queue management solution called " Bloom". Bloom is an advanced customer flow management system that keeps customers informed about the queue process, assuring that their priority in line is being respected. In one suite you can have : Appointment setting (with Virtual ticketing before getting to the office, branch service point or shop) Queue management Digital Signage This system also allows professionals to collect all the information they need to...

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