Contact Center As A Service. An Affordable Lease Service Option From Scimitar Global Services Limited(SGSL)

Do you need a standard contact center solution and worried about the high cost of implementing one for your organization with all the nice features without breaking the bank? Are you still using PBX and GSM phones and boxes as a Contact center solution ? Do you want first Call Resolution at your call centers so that your customers do not have to always repeat their complaints from the start to new agents every time they call your business?   CRM Landing...

How To Simplify Your Business Processes From Quotation To cash Without Switching Applications. #Microsoft Dynamics 365!

Contact us to show you how easy it is to simplify your business processes when you can go from quote to cash without switching applications. Set up customers or vendors, create quotes, process orders, and submit invoices without leaving your inbox.

Top 10 Benefits of Microsoft Office 365 for your Medium and Small Businesses!

Use same Technology like the big enterprises! Sign up for our Microsoft® Modern business solution( Office 365). It is an easy-to-use set of web-enabled tools that let you access your email, important documents, contacts, and calendar from almost anywhere and any device—including PCs, Macintosh computers, iPhones, Android phones, and BlackBerry smartphones. Designed to meet the needs of a diverse range of small businesses, Office 365 lets you choose which tools to use. It works seamlessly with the programs...

Video Banking : The next chapter in Bank’s digital transformation! Ain’t we lagging behind as usual?

" In Q1 2016, Efma, a not-for-profit association of 3,300 retail financial services companies in more than 130 countries, and Vidyo, a leading visual collaboration provider Vidyo conducted a series of Think Tank meetings to understand the role that video banking plays in the digital transformation of banks. Sixty-three banking professionals from 24 countries participated in the meetings. Additional quantitative data was collected regarding attitudes toward video banking via an online survey that was conducted in Q1 2016.Respondents included 136 bankers from...

Add Video to your contact center engagement and relationship management channels at no cost to your customers!

  Would you consider adding Video to your contact center engagement and relationship management at no cost to your customer? Would you want to add a personal touch to relationship management and contact center operations to elevate customer-agent/relationship officer & manager’s interaction at no cost to the customer? Have you considered that with the trends and advent of budding cashless market, digital and omni-channel service delivery season that some customers may be more comfortable with a face to face alternative without visiting...

No. 1 Online Bus Booking Automation Software for Transport Management

Have you noticed that our transportation companies now sell tickets online and mobile apps. They are even marketing on social media, connecting with customers on a daily basis. I was really impressed when i got to God is Good Motors and was told i could book my ticket on online and days before too with a mobile. I tried it and it worked. Armed with my online ticket and ETD, I showed up like a checked-in passenger about to...

Interact with customers where they spend their time! #CHATBOT

Have you heard of Chatbots?  I guess yes! On the flip side, you may have interacted with one without knowing as a lot of businesses have started taking their messaging to another level with Chatbots. Facebook, Microsoft and some e-commerce businesses have chatbots interacting with you everyday as customer representatives powered by Artificial intelligence. The benefits of Chatbots to businesses are lots, from enhancing service by supporting customers interaction like we would with humans to payments collections from all channels....