What is Predictive dialer? Benefits of Predictive Dialer
A predictive dialer is a systematic way of contacting a specific lists of telephone numbers enlisted in a folder. It is an act of dialing a list of telephone numbers and connects answered dials to people making calls, often referred to as agents. A predictive dialer is a type of automated dialer that put phone calls even before the agents become available to receive calls. This feature of contact center solution is designed to increase agents' efficiency to speak with...