Customer Flow Management Archives - Scimitar Global Services Limited

HOW TO MAKE YOUR CALL CENTER A PROFIT CENTER

Improving Customer Experience and Satisfaction really requires that you put in place various communication channels to build relationships and the internal processes to proactively nurture your customer base This requires that business who want to be customer centric must roll out or upgrade their customer engagement channels to an omnichannel customer relationship management. In an omnichannel set up, all the touch points which simply means the communication channels through which a customer can reach or communicate with your business such as...

Call Center Solutions, Complaints Management Module, Contact Center Automation, Contact Center Solutions, CRM, Customer Flow Management, Digital branches, Healthcare, Microsoft 365, Microsoft Dynamics 365, Microsoft Modern Business Solutions, Smart Bank Branch

Queue Management Solution for Healthcare (Hospitals, Clinics, Pharmacies, Diagnostic centers)

The Importance of Queue Management To healthcare providers The importance of Queue management solution in healthcare facilities can never be over emphasized especially now that we are battling a pandemic. With a Queue management system for hospitals, the healthcare providers can manage the patients flow, keeping them informed about the queuing process and assuring that their priority in line is being respected. Generally, In the services industry, a queue management system is used to streamline feet traffic and flow through their...

Complaints Management Module, Customer Flow Management, Customer Flow Management, Healthcare, Queue Management

5 Guidelines for a Successful Email Marketing

5 WAYS FOR A SUCCESSFUL EMAIL CAMPAIGN Obviously, technology has advanced the marketing strategies globally. With an access to the relevant applications, an entrepreneur can easily project their products or services to prospective customers outside their region effortlessly. Since internet has transform the world to a global village; electronic marketing has taken the lead over conventional and traditionally marketing. The invention of social media platforms, websites, email marketing bridge the wide gaps between business owners and their customers. With any...

Customer Flow Management, Digital Marketing, Marketing, Uncategorized

Improving Customers Engagement with SGSL Modern Business Solutions

Improving your Modern Business Solutions There are several technology devices to improve your service delivery to your customers in more convenient handlers in this dispensation than in previous years. In recent times, there is speedy development of sophisticated apps to ensure smooth running of businesses and aid customer satisfaction. As a customer centric organisation you can rely on Scimitar Global Services Modern Business Solutions software to position your operation as an innovative and upgraded one. What is Modern Business Solutions Think of Modern...

Customer Flow Management, Digital Marketing, Entrepreneurship, Microsoft 365, Microsoft Dynamics 365, Microsoft Modern Business Solutions

Digital Marketing With Chinedum

Welcome to my Page : Digital Solutions With Chinedum. Hi, my name is Chinedum Amachi , I am the MD/CEO of Scimitar Global Services Limited (SGSL). I am an ICT Solutions and Digital Marketing Consultant with over 15 years Business Development and Tech experience across Telecoms, ICT, BPO and Engineering fields. I have worked with and led teams in accomplishing milestones in demanding environments So Why are we here? Simply put, "To share value adding contents of our Sales and Digital...

Customer Flow Management, Digital Marketing, Marketing, Media, Search Engine Optimization, Small Business, Social Media Engagement, Training , Development and Empowerment

IMPORTANCE OF CONTACT CENTERS/ CALL CENTERS TO SMALL AND MEDIUM SCALE BUSINESS

Business development is the ultimate goal of every entrepreneur; increase in lead generation and conversion of the same to business are the joy of business owners. Since business doesn’t grow all by the operation alone, customer relationships take the undebatable position in business development. A call centers also known as contact center is a centralized office used for receiving or transmitting a large volume of enquiries which could be via telephone, mail and other measurable platforms. It could literally be...

Call Center Solutions, Contact Center Automation, Contact Center Solutions, CRM, Customer Flow Management, Entrepreneurship, Marketing

Why You Need A Website For Your Business

Why You Need A Website For Your Small Business A website is a web page or a collection of web pages on the World Wide Web that holds and displays specific information of a person or business can be access through a common Uniform Resource Locator (URL) like www.yourbusiness.com As a business you need to understand the 4 Ps of marketing which is Product, Price, Place or Position and Promotion. The Place in the 4Ps of Marketing. This generally means...

Customer Flow Management, Digital Marketing, Entrepreneurship, Marketing, Media, Search Engine Optimization, Small Business, Social Media Engagement

How to Manage High Customer Flow In Your Service Centers And Branches

A robust Queue management solution for Financial Services , Health Services Telecoms Service and Super markets and Malls. It can also be used for just appointment setting, where before arriving at the site, customers do not know how many people will be in line and, when they arrive, they may not know which service would best suit their needs. With our Queue management Solution, customers can take their turn sooner by scheduling an appointment online...

Customer Flow Management, Customer Flow Management