How To Unlock Business Growth with Omnichannel Customer Management Solution

Do you want to take your customer relationship management processes to the next level? If your answer is Yes, then you are in the right place! With how smart, impatient, and knowledgeable customers are becoming, offering exceptional customer engagement is not just a goal but a necessity to stay competitive in the market and afloat.  And for this to happen you need a Robust Omnichannel Customer Management system as a game-changing solution. What is an Omnichannel Customer Management System? An Omnichannel...

Benefits of ICT In Our Education Industry

Unlock the Future of Education with ICT Solution and Services The education industry has evolved rapidly and has bridged the huge divide in access to education in the last 10 years due to the adoption and embrace of technology as the key to staying ahead.   Information, Communication, and Technology (ICT) in education has made learning more accessible, exciting, and enjoyable. The development of technological advancements in education has led to enhanced knowledge and skills of both teachers, lecturers, and students as...

How To Generate Quality Leads, Increase Business Revenue At Reduce Cost A Growing Business! !

In today's competitive business landscape, organizations like yours are constantly seeking innovative ways to enhance their revenue generation while also delivering exceptional customer experiences. This involves huge investment in both technology, Process and Employees and most times one is abandoned for the other due to the cost involved. So Scimitar Global Services Limited (SGSL) is offering you a game-changer in achieving both goals with Customer Connect 360. Customer Connect 365 is our all-in-one Business Development, Marketing and Call Center Outsourcing...

HOW TO MAKE YOUR CALL CENTER A PROFIT CENTER

Improving Customer Experience and Satisfaction really requires that you put in place various communication channels to build relationships and the internal processes to proactively nurture your customer base This requires that business who want to be customer centric must roll out or upgrade their customer engagement channels to an omnichannel customer relationship management. In an omnichannel set up, all the touch points which simply means the communication channels through which a customer can reach or communicate with your business such as...

Queue Management Solution for Healthcare (Hospitals, Clinics, Pharmacies, Diagnostic centers)

The Importance of Queue Management To healthcare providers The importance of Queue management solution in healthcare facilities can never be over emphasized especially now that we are battling a pandemic. With a Queue management system for hospitals, the healthcare providers can manage the patients flow, keeping them informed about the queuing process and assuring that their priority in line is being respected. Generally, In the services industry, a queue management system is used to streamline feet traffic and flow through their...

How Hospitals in Nigeria Can Adopt Multidisciplinary Consults To Revolutionize Healthcare Services They Provide Today

Here is How To Hospitals in Nigeria Can Adopt Multidisciplinary Consults To Revolutionize Healthcare Services They Provide Today   What is Multidisciplinary Consult in Video Healthcare and Telemedicine: Multidisciplinary consults simply mean that medical professionals from multiple disciplines can work together remotely to provide different insights, and cover all of a patient’s needs in one scheduled meeting or session. Patients can receive multiple perspectives on their diagnosis and treatments they may need and don’t not have to travel to far locations...

Home Care with Video Healthcare

Telemedicine for Home Care Telehealth according to Wikipedia is the distribution of health-related services and information via electronic information and telecommunication technologies. It allows long-distance patient and clinician contact, care, advice, reminders, education, intervention, monitoring, and remote admissions.  Telemedicine is sometimes used as a synonym, or is used in a more limited sense to describe remote clinical services, such as diagnosis and monitoring. When rural settings, lack of transport, a lack of mobility, decreased funding, or a lack of staff restrict...

The need of Video Healthcare/Telemedicine in flattening the Curve of Covid_19

The need of Video Healthcare/Telemedicine in flattening the Curve of Covid_19 According to WHO, coronavirus is a recently discovered virus that causes a very infectious disease. This new virus and disease were unknown before the outbreak began in Wuhan, China, in December 2019. Now branded as COVID-19, it is now a pandemic affecting many countries globally. COVID-19 affects different people in different ways. Most infected people will develop mild to moderate illness and recover without hospitalization that includes both the...