Healthcare Archives - Scimitar Global Services Limited

HOW TO MAKE YOUR CALL CENTER A PROFIT CENTER

Improving Customer Experience and Satisfaction really requires that you put in place various communication channels to build relationships and the internal processes to proactively nurture your customer base This requires that business who want to be customer centric must roll out or upgrade their customer engagement channels to an omnichannel customer relationship management. In an omnichannel set up, all the touch points which simply means the communication channels through which a customer can reach or communicate with your business such as...

Call Center Solutions, Complaints Management Module, Contact Center Automation, Contact Center Solutions, CRM, Customer Flow Management, Digital branches, Healthcare, Microsoft 365, Microsoft Dynamics 365, Microsoft Modern Business Solutions, Smart Bank Branch

Queue Management Solution for Healthcare (Hospitals, Clinics, Pharmacies, Diagnostic centers)

The Importance of Queue Management To healthcare providers The importance of Queue management solution in healthcare facilities can never be over emphasized especially now that we are battling a pandemic. With a Queue management system for hospitals, the healthcare providers can manage the patients flow, keeping them informed about the queuing process and assuring that their priority in line is being respected. Generally, In the services industry, a queue management system is used to streamline feet traffic and flow through their...

Complaints Management Module, Customer Flow Management, Customer Flow Management, Healthcare, Queue Management

How Hospitals in Nigeria Can Adopt Multidisciplinary Consults To Revolutionize Healthcare Services They Provide Today

Here is How To Hospitals in Nigeria Can Adopt Multidisciplinary Consults To Revolutionize Healthcare Services They Provide Today What is Multidisciplinary Consult in Video Healthcare and Telemedicine: Multidisciplinary consults simply mean that medical professionals from multiple disciplines can work together remotely to provide different insights, and cover all of a patient’s needs in one scheduled meeting or session. Patients can receive multiple perspectives on their diagnosis and treatments they may need and don’t not have to travel to far locations...

Contact Center Solutions, CRM, Healthcare, Video Engagements and Conferencing Solution, Video Healthcare

Home Care with Video Healthcare

Telemedicine for Home Care Telehealth according to Wikipedia is the distribution of health-related services and information via electronic information and telecommunication technologies. It allows long-distance patient and clinician contact, care, advice, reminders, education, intervention, monitoring, and remote admissions. Telemedicine is sometimes used as a synonym, or is used in a more limited sense to describe remote clinical services, such as diagnosis and monitoring. When rural settings, lack of transport, a lack of mobility, decreased funding, or a lack of staff restrict...

Call Center Solutions, Healthcare, Video Engagements and Conferencing Solution, Video Healthcare

The need of Video Healthcare/Telemedicine in flattening the Curve of Covid_19

The need of Video Healthcare/Telemedicine in flattening the Curve of Covid_19 According to WHO, coronavirus is a recently discovered virus that causes a very infectious disease. This new virus and disease were unknown before the outbreak began in Wuhan, China, in December 2019. Now branded as COVID-19, it is now a pandemic affecting many countries globally. COVID-19 affects different people in different ways. Most infected people will develop mild to moderate illness and recover without hospitalization that includes both the...

Healthcare, Video Healthcare