VIDEO BANKING AND VIDEO CONFERENCING, WHAT IS THE DIFFERENCE?

THE DIFFERENCE BETWEEN VIDEO BANKING AND VIDEO CONFERENCING “Is this not same service like Skype, Zoom or like Teams?” “We have been using them for meetings all this while, why can’t we use them to manage customers?” These are some questions I have been asked in addition to rejections due to budget in the last 6 years that I have been pushing for adoption of Video Banking as one of the Omnichannel touchpoints to redesign Banking for the future and for...

Microsoft Office 365 Subscription in Nigeria

  Business is better with Microsoft Office 365 as flexible pricing plans are now available in Nigeria. So now you can subscribe for Microsoft Office 365 through Scimitar Global Services Limited ( SGSL) and pay in Naira! And guess what, you don't have to pay for a full year! Yes! it is now pay as you go while you: Access files your from anywhere – online or offline: Access your files from anywhere on desktop, phone and tablet, online or offline. You...

Contact Center As A Service. An Affordable Lease Service Option From Scimitar Global Services Limited(SGSL)

Do you need a standard contact center solution and worried about the high cost of implementing one for your organization with all the nice features without breaking the bank? Are you still using PBX and GSM phones and boxes as a Contact center solution ? Do you want first Call Resolution at your call centers so that your customers do not have to always repeat their complaints from the start to new agents every time they call your business?   CRM Landing...