Welcome to Scimitar Global Services Limited (SGSL) – Your Premier ICT Solutions Company in Nigeria!

At Scimitar Global Services Limited (SGSL), we are your trusted partners in Omnichannel Contact Center and CRM Solutions and Services. As a leading ICT company in Nigeria, our mission is to help businesses like yours excel in the digital age. We specialize in providing cutting-edge Customer Relationship Management (CRM) technology solutions and services that empower your business and employees to generate more revenue through improved performance and synergy that guarantee customer satisfaction and loyalty.

Our Expertise

We excel in harmonizing business processes with modern technology, strategically optimizing your sales, marketing, and customer service operations. Our team of dedicated professionals and industry partners is trained to assess your entire business model, tailoring customized solutions to meet your unique needs within our extensive service portfolio.

Innovative Solutions

As a modern business and fintech solutions provider in Nigeria, we leverage a vast network of OEMs and technical partners to offer you innovative, time-saving, and cost-effective solutions. Our commitment to industry best practices ensures your needs are met effectively and efficiently without breaking the Bank with best options on your table to choose from.

Our Offerings

We provide a wide array of Information, Communication, and Technology (ICT) products, solutions, and services that enhance your business processes.

1. Omnichannel Contact center solution for improved customer engagement via calls, emails, social media, webchat, what’s app and bots powered by AI,
2. Video Banking Solution for Convenient banking, diaspora Banking and financial Inclusion
3. Video Insurance Solution for real-time incidence reporting, claims management to reduce fraud.
4. Queue Management Solution for customer flow management in your high feet traffic service centers or banking halls
5. Business Continuity Management Solution (AutoBCM) for Automation to help your organization to identify and mitigate risks before they become crises, reducing the likelihood and impact of disruptions in compliance with industry standards.
6. Banking reconciliation Solution (AutoRECON) for automation of your bank reconciliation processes.
7. Business Process Outsourcing (BPO): We offer BPO services in Nigeria, from Outsourced call center and managed services  to conducting consultancy projects with provision of audit reports on your existing infrastructures pr processes. Whether legacy systems or recent installations, we’ve got you covered.

 By aligning people, processes, and technology, we drive maximum efficiency from top management to the shop floor.

How We Work

Understanding your pain points is our priority. Our professionals design, build, and implement customized applications, seamlessly integrating them with your hardware. Whether you need a turnkey end-to-end solution or specific upgrades, we offer a comprehensive suite of solutions within budget.

Scalability

Our applications are designed to scale with your growing requirements, ensuring long-term effectiveness.

Get in Touch

We appreciate and thank you for visiting us online. Do explore our solutions and services sections, and reach out for a call, meeting, presentation, or demo. Our team is ready to collaborate with you to address your pain points effectively. Do follow us and always stay connected with us via our social media handles:LinkedIn, Facebook, Instagram, and Twitter (X) platforms. You can also reach us by complete our Contact us form or by sending a mail to info@scimitargsl.com or by calling our Contact center 0152300432!

At Scimitar Global Services Limited (SGSL), we’re here to transform your business into a digital and customer centric powerhouse.