Video Insurance Solution
Video Insurance Solution is also our Fintech solution designed for Insurance business. With this we have created another new way of business transaction processes, giving “Face” to “Faceless” insurance Transactions, over unified communications platform consisting of advanced Internet, Mobile, GPS, Video and Information technologies. Our Video Insurance solution if adopted by Insurance companies in Nigeria will help transform the existing Business Processes and will deliver unprecedented values when agents need to help customers file claims; having the most accurate and crucial information in the more efficient and timely way possible.
Our solution will give agents eyes on location through customers’ mobile devices especially when consumers are now using their mobile devices more frequently and for almost everything in our more connected world; where images and other data can be easily transferred within seconds. Individuals can share data with their mobile camera to provide a complete view of the situation or problem through live video feeds
Our Video engagement solutions transitions a voice, chat, and web-page interaction into a true Omni-channel experiences at no cost to the end customer. This experience is easily accessible form one of the following scenarios: web-chat escalation of video, voice escalation to video, and click to video chat from web-page or mobile applications. Unlike other solutions, our solution powered by Vidyo delivers a high-quality end user experience, regardless of available bandwidth. Providing content sharing, and the options to begin a video chat directly on a web-page without downloads or plugins, including multiparty video conferencing.
Some benefits of our Fintech Solution is that Financial Services companies will be able to:
- service High value clients and manage interactions done directly over video,
- Service Customers in Diaspora
- Service Customers that are Physically and Verbally challenged
- improving net promoter scores
- will Improve customer satisfaction,
- increase revenue through this additional channel and
- reduce customer churn with high quality video Benefits
Book a free Demo today for your Insurance company. You can request for a live demo here for free, so that we can show you in an online demonstration, how it works and the values it offers. Book a live demo here now..
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