Video Insurance Solution
Video Insurance Solution is also our InsurTech solution designed for Insurance business to delivers video-enabled insurance services that foster more personalized, collaborative and long lasting relationships between your insurance company and your customers. It is an additional channel of business transaction, giving a “Face” to “Faceless” insurance Transactions, over unified communications platform. Our Video Insurance solution if adopted by Insurance companies in Nigeria will help transform the existing Insurance Business Processes and will deliver unprecedented values when agents need to help customers file claims; having the most accurate and crucial information in the more efficient and timely way possible.
Our solution will give your Insurance agents eyes on locations through customers’ mobile devices especially when consumers are now using their mobile devices more frequently and for almost everything in our more connected world; where images and other data can be easily transferred within seconds. Individuals can share data with their mobile camera to provide a complete view of an Incident, situation or problem through live video feeds and with our Geo Tagging feature you can remotely confirm the location.
Video Insurance is a totally disruptive solution that leverages Mobile apps, Internet & Video Conferencing technologies to provide a communications platform to :
- Transforms Customer Acquisition & Services
- enable Customers to Buy & Renew Insurance Policies on Live video Calls
- Dramatically Reduce Customer Claim Settlement:
- Dramatically Reduce Efforts, Time and Cost of doing insurance
- provided Face To face Collaborations between Surveyors, TPAs & Settlement Officers from any where they are or are assigned
- Drastically Transforms and Improve Customer Care Management
- Transform Road Side / Home Emergency Assistance
- Leverage Country-wide or World-wide staff as a Virtual Group for Face to Face CRM and Customer Care
- Transforms Productivity & Utilization of staff
Our Video Insurance Solution transitions voice, chat, and web-page interaction into a true Omni-channel experiences at no cost to the end customer. This experience is easily accessible from one of the following scenarios: web-chat escalation of video, voice escalation to video, and click to video chat from web-page or mobile applications. Unlike other solutions, our solution delivers a high-quality end user experience, regardless of available bandwidth. Providing content sharing, and the options to begin a video chat directly on a web-page without downloads or plugins, including multiparty video conferencing.
Book a free Demo today for your insurance company. You can request for a live demo here for free, so that we can show you in an online demonstration, how it works and the values it offers.
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