SGSL TRAINING SERVICES

Capacity building through training is one of our best strategies of empowering our customers especially in the solutions we provide them.  It is also one of our best channels of intimating our potential customers about the new trends in our line of business with emphasis on them embracing technology for their businesses; This is with the vision to help them reduce the huge cost of time, insecurity and on human resources they cannot afford during their growth stage.

Another aspect of our training services is our partnership as a Recruiting Agent for International Learners. At Scimitar Global Services Limited, we envision a future where individuals are empowered with cutting-edge ICT skills, businesses thrive on the latest technological advancements, and communities flourish through knowledge-driven initiatives.

Our Training Services, conducted in collaboration with local and international partners, are designed with a mission to become a pivotal workforce development ally in the following three essential ways:

1. Empowering Businesses: We provide unparalleled technological training that equips businesses to achieve unparalleled success. Our focus is on delivering the best possible training to enhance the capabilities of organizations, making them more competitive and successful in today’s dynamic business landscape.
2. Enabling Individuals: We offer comprehensive skills and credentials necessary for individuals to secure stable employment or pursue entrepreneurship opportunities in high-demand industries. Through our training programs, we aim to open doors to rewarding careers and entrepreneurial ventures.
3. Community Partnership: We believe in the transformative power of knowledge for community growth. By partnering with nonprofit organizations, we contribute to unlocking the vast potential within our communities. Together, we strive to bridge the digital divide and foster an environment of inclusive progress.

Our commitment to achieving these goals is unwavering and to ensure success, we have embraced the most innovative, effective, and ethical methods through strategic partnerships with local and international leaders in key business certification areas of training, to bring world-class expertise to your doorstep.

Here are our Training areas and offerings:

1. Sales & Marketing Management Training (Sales Force Training)
2. Customer Relationship management Training (Customer Service/Telemarketing/Collections/Support)
3. MSME ICT Empowerment Training (Digital Marketing Masterclass For Entrepreneurs, Startups, Business Managers)
4. ICT Skills Training, Certification and Empowerment Programme (An International Learners consultancy programme designed to provide skills and credentials necessary for individuals to secure stable employment or pursue entrepreneurship opportunities in a high demand industry)

 

A.  SALES AND MARKETING TRAINING PROGRAM

At Scimitar Global Services Limited (SGSL), we understand that in the technology driven and now very competitive market, success hinges on the prowess of sales and marketing professionals who must be armed with the skills and knowledge essential for excelling in the realms of sales and marketing with tangible results both in business targets and revenue.

Our program goes beyond the basics, delving into the intricacies of effective selling, strategic marketing planning, and the ever-evolving world of digital marketing. Whether you’re a seasoned professional looking to sharpen your skills or someone aspiring to venture into the world of sales and marketing, our modules are crafted to cater to diverse needs.

Key Highlights of our Sales & marketing program includes:

• Comprehensive Curriculum: Dive into modules covering fundamental sales techniques, digital marketing essentials, strategic planning, and customer-centric selling approaches.
• Practical Insights: Benefit from real-world insights shared by industry experts, providing you with actionable strategies that can be implemented immediately.
• Digital Proficiency: Navigate the digital landscape with confidence, understanding the nuances of social media marketing, SEO, and email campaigns.
• Career Advancement:  Elevate your career prospects with enhanced skills that make you stand out in the competitive fields of sales and marketing.

So, whether as a business that needs to train member of sales and business development team or a professional aiming to climb the corporate ladder, transition into a new role, or embark on an entrepreneurial journey, SGSL’s Sales and Marketing Training Program is your gateway to success.

Contact us for consultation on your specific need areas and unlock the strategies that will not only meet the demands of today’s market but will also future proof your career in the dynamic realm of sales and marketing excellence. Your success story begins with SGSL.

Here is a sneak peak into our Modules for Sales and Marketing Training Modules:

Fundamentals of Sales:

• Sales Techniques and Strategies
• Building Customer Relationships
• Effective Sales Presentations
• Handling Sales Objections

Digital Marketing Essentials:

• Introduction to Digital Marketing
• Social Media Marketing
• Search Engine Optimization (SEO)
• Email Marketing

Strategic Marketing Planning:

• Market Analysis and Segmentation
• Developing Marketing Strategies
• Product Positioning and Branding
• Marketing Analytics

Customer-Centric Selling:

• Understanding Customer Needs
• Consultative Selling Approaches
• Relationship Selling Techniques
• Closing Deals with Integrity

The Benefits of signing up with our Sales and Marketing training programme cannot be over emphasized and will benefit both you as an individual or your team as a business in the following areas:

1. Enhanced Sales Skills:
   1. Master proven sales techniques to drive results.
   2. Boost confidence in prospecting and closing deals.
2. Digital Marketing Proficiency:
   1. Navigate the digital landscape with confidence.
   2. Leverage social media, SEO, and email marketing for business growth.
3. Strategic Marketing Expertise:
   1. Develop strategic marketing plans for business success.
   2. Gain insights into market analysis and effective segmentation.
4. Customer Relationship Building:
   1. Learn customer-centric approaches to selling.
   2. Build lasting relationships for customer retention and loyalty.
5. Career Advancement:
   1. Open doors to opportunities in sales and marketing.
   2. Enhance your resume with sought-after skills.

Are you ready to take your sales and marketing skills to the next level? Contact SGSL for our comprehensive training program and unlock the strategies and techniques that will set you and your sales, marketing, and business development teams apart in the competitive world of sales and marketing.

Don’t miss out on this chance to boost your career or that of your employees, increase your earning potential, and become a sales and marketing expert.

Call 08021189843 or click here  to book at consultation session and embark on a transformative journey toward professional success! Your future in sales and marketing excellence begins here.

B.  MSME ICT EMPOWERMENT TRAINING

This is our MSME Consultancy program tagged Digital Marketing Masterclass For Entrepreneurs, Startups, Business Managers powered by Digital Solutions with Chinedum.  It is a special purpose vehicle of our MD to give back to society. It is designed to help entrepreneurs who are not IT-savvy to know how to leverage and apply technology tools they have and can access at low cost to market and grow their business.

On Signing up for our Digital marketing Master Class: Participants Will Learn And Understand:

• Module 1: The big deal about digital marketing and how you can take your small business online and how to sell your products and services online.
• Module 2. How to generate leads that will become customers for your business from email marketing with practical
• Module 3. How to build and position your brand to generate leads for your business on social media
• Module 4. How to attract & convert customers online with content marketing practical
• Module 6. Importance of a website and How to get your business and website listed among top search engine results with search engine optimization (SEO)
• Module 5. How to effectively run adverts on search engines with search engine marketing (SEM) and google ads and map.
• Module 7. The Benefits of having a CRM (Sales pipeline management, Customer data management and Customer support)

SGSL is a member of National Association of Small and Medium Enterprises of Nigeria, Lagos Chapter (NASME Lagos) and consults for MSME business who are members there on technology for business. We are open to government agencies and n governmental organizations that need us to partner in their empowerment programmes. Contact Us on 08021189843  or Click here to schedule a consultation appointment

 

C. CUSTOMER RELATIONSHIP MANAGEMENT TRAINING.

At Scimitar Global Services Limited (SGSL), we recognize that the heartbeat of any successful business is the strength of its customer relationships. SGSL’s Customer Relationship Management (CRM) Training, a comprehensive program tailored to empower individuals in the realms of Customer Service, Telemarketing, Collections, and Support.

Our CRM Training Program is strategically designed to equip participants with the essential skills needed to excel in diverse customer-centric roles. Whether you are aiming to enhance your customer service capabilities, delve into telemarketing strategies, optimize collections processes, or navigate the intricacies of technical support, our program offers a holistic approach.

Key Highlights of our CRM Training:

1. Tailored Modules: Immerse yourself in modules carefully crafted to cover the nuances of Customer Service Excellence, Telemarketing Essentials, Collections Best Practices, and Technical Support Mastery.
2. Practical Skill Development: Benefit from hands-on training that goes beyond theory, providing you with practical skills applicable to real-world scenarios.
3. Career Advancement: Elevate your career prospects by mastering skills valued in industries where customer relationships are paramount.
4. Industry-Relevant Insights: Gain insights into the latest trends, best practices, and regulatory compliance in customer-centric roles.

So whether you are a fresh graduate with no skills or experience in customer services, or a seasoned professional looking to refine your skills or someone embarking or diversifying to a new career path, or even a business owner who needs to train members of customer service team. We are available to partner with you on a transformation journey. Contact us on 08021189843 or click here to schedule an appointment immediately.

Here is a sneak peak into our training modules:

1. Customer Service Excellence:
   • Understanding Customer Needs
   • Effective Communication Skills
   • Conflict Resolution Techniques
   • Building Customer Loyalty
2. Telemarketing Essentials:
   • Art of Cold Calling
   • Creating Persuasive Pitches
   • Handling Objections
   • Closing Sales Over the Phone
3. Collections Best Practices:
   • Strategies for Successful Debt Recovery
   • Effective Negotiation Techniques
   • Managing Challenging Customer Interactions
   • Regulatory Compliance in Collections
4. Technical Support Mastery:
   • Troubleshooting Techniques
   • Customer-Focused Technical Communication
   • Remote Support Best Practices
   • Escalation Management

Benefits of signing up Customer Relationship management Training service

1. Skill Enhancement:
   • Acquire in-demand skills in customer service, telemarketing, collections, and technical support.
   • Develop effective communication strategies to handle diverse customer interactions.
2. Career Advancement:
   • Open doors to new career opportunities in customer service-oriented industries.
   • Enhance your resume with specialized skills valued by employers.
3. Increased Confidence:
   • Gain confidence in handling challenging situations and customer inquiries.
   • Learn proven techniques for successful telemarketing and debt recovery.
4. Industry-Relevant Knowledge:
   • Stay updated on industry best practices and regulatory compliance.
   • Acquire insights into the latest trends in customer service and support.

6. Networking Opportunities:
   • Connect with industry professionals and expand your network.
   • Access resources and job opportunities in the customer service sector.

SGSL’s CRM Training Program in partnership with Chartered CRM Institute offers a transformative learning experience.

Contact us on 08021189843 or click here for a consultation appointment on how we can work together in mastering the intricacies of customer interactions and position yourself or your business for success in roles that demand excellence in Customer relationship management.

 

D. ICT SKILLS TRAINING, CERTIFICATION AND EMPOWERMENT PROGRAMME

Scimitar Global Services Limited as a Recruiting Agent offers International Learners consultancy programme in collaboration with our international partner to provide skills and credentials necessary for qualified Nigerians and Africans at large to secure stable employment or pursue entrepreneurship opportunities in a high demand industry.

Our Partner is a US based non-profit organization dedicated to improving the workforce on the local level in Nigeria as well as on the global scale. And in line with the mission, we will achieve the set objectives with a combination of project driven technical training and comprehensive employment and entrepreneurship assistance services within our agreed terms and conditions.

 

Participants can earn certifications in various fields, enhancing their marketability and opening doors to diverse career paths. Certifications include but are not limited to:

• Microsoft Certifications: Azure Fundamentals, Microsoft 365 Certified, etc.
• AWS Certifications: AWS Certified Solutions Architect, AWS Certified Security, etc.

• Cisco Certifications: CCNA (Cisco Certified Network Associate), CCNP (Cisco Certified Network Professional), etc.

• Project management Certifications (CMP, ITIL, etc.)

So as a Nigerian (graduate or student) with a vision to embark on a transformative journey of getting ICT skills training and certification programmes that goes beyond borders; you now have the opportunity to travel abroad for intensive training and certification on Microsoft, AWS, and Cisco applications; from cloud computing, cybersecurity, ITIL, project management, and networking as our partner training programs cover a spectrum of in-demand skills and certification.

If you aspire to enhance your ICT skills training abroad for Cybersecurity Certification et al, contact us now on 08021189843 or click here to book an appointment for a consultation with us and our international partner at your earliest, where you will be briefed on all the requirements – from visa applications to training fees and job placement opportunities.

Here is some good news, there is an offer of scholarship discounts for the first 20 candidates and also job placement opportunities abroad, learn more

Your journey towards a thriving career in ICT begins with a single step, Click here to lean more and to schedule a consultation appointment for free.