Scimitar Global Services: Call Centers, Video Banking/Insurance & CRM

Our Modern Business Solutions Will Improve Your Customer Experience For Loyalty And Increased Revenue By Automation.

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Our Services

Contact Center Outsourcing Services

SGSL Offers Outsourced Omni-channel Contact Center Services to Businesses by establishing quick access points connected across all your channels for Calls, emails, chats, social media or any other channel within our agreed terms and conditions. Giving you the chance to focus on your core Business while we do the heavy lifting.

Consulting Services

SGSL offers Consulting Services to customers to help identify problems, improve in performance, operating primarily through the audit and analysis of existing Business processes and then providing Solutions.

Training

At SGSL, we believe Capacity building through training is one of our best strategies of empowering our customers on the solutions we provide them.

Managed Services

SGSL in partnership with our Technical partners has access to pools of technical resources and can provide you with outsourced IT resources to meet your Human resources needs.

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Our Solutions

Contact Center Solutions

Our Contact Center Solution is a robust and dynamic Omni-channel Call Center platform that enables businesses like yours to serve your customers efficiently.

Modern Business Solutions

Our Business Solutions covers Sales Force & Marketing Automation, Complaints Management and Social Media Engagement. It empowers your teams to manage their Sales, Marketing and Complaints Management processes effectively….

Digital Branch Solution

How about a Bank’s branch that you can walk in and do transactions on your own, talk to a relationship manager over video if you have complaints or need financial advice, Open accounts, process ATM, pay bills and process loans et al

Video Engagement Solutions

Our Video Banking, Video Healthcare and Video Insurance Solutions provide a robust Omni-channel Video platform for your Customers to engage with your business anywhere they are in the world…

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Who We Are

Scimitar Global Services Limited (SGSL) is an information, communications and Technology Company in Nigeria that provides you with Modern Business and Fintech solutions like Call Centers, Video Banking, Video Insurance, Sales Automation, Complaints and Queue Management Solutions for your Businesses.

Our Clients

SGSL has provided us with Digital Marketing Automation to enhance our Brand and also to increase our sales reach for our product and services. Their professional implementation process and hand holding has empowered our team to succeed at the shortest possible time.

Silvia AmachiMD - Silvia’s Styles Store

SGSL handles all our Hardware supplies, installation and Support as well as our Microsoft Office 365 solutions for our business. Their after sales service is wonderful. With their support we are leveraging technology for our business. They are a worthy ICT partner.

Jemi AladeMD - Jemi Alade Tours