Our Modern Business Solutions Will Improve Your Customer Experience For Loyalty And Increased Revenue By Automation.

Our Services

Contact Center Outsourcing Services

SGSL Offers Outsourced Omni-channel Contact Center Services to Businesses by establishing  quick access points connected across all your channels for Calls, emails, chats, social media or any other channel within our agreed terms and conditions. Giving you the chance to focus on your core Business while we do the heavy lifting.

Consulting Services

SGSL offers Consulting Services to customers to help identify problems, improve in performance, operating primarily through the audit and analysis of existing Business processes and then providing Solutions.

Training

At SGSL, we believe Capacity building through training is one of our best strategies of empowering our customers on the solutions we provide them.

Managed Services

SGSL in partnership with our Technical partners has access to pools of technical resources and can provide you with outsourced IT resources to meet your Human resources needs.

Our Solutions

Contact Center Solutions

Our Contact Center Solution is a robust and dynamic Omni-channel Call Center platform that enables businesses like yours to serve your customers efficiently.

Modern Business Solutions

Our Business Solutions covers Sales Force & Marketing Automation, Complaints Management and Social Media Engagement. It empowers your teams to manage their Sales, Marketing and Complaints Management processes effectively….

Digital Branch Solution

How about a Bank’s branch that you can walk in and do transactions on your own, talk to a relationship manager over video if you have complaints or need financial advice, Open accounts, process ATM, pay bills and process loans et al

Video Engagement Solutions

Our Video Banking, Video Healthcare and Video Insurance Solutions provide a robust Omni-channel Video platform for your Customers to engage with your business anywhere they are in the world…

Who We Are

Scimitar Global Services Limited (SGSL) is an Information, Communications and Technology Company in Nigeria that provides you with Modern Business and Fintech solutions that will help your Business improve your Sales, Marketing and Customer Relationship Management processes through Automation; giving you a complete picture of your business with dashboards and built-in analytics from centralized data collected in real-time from your finance, sales, service, and operations activities; giving you an accurate end-to-end view of your business.

Click here to Contact us today  We will connect with you immediately by email or a call to schedule a requirements gathering/discovery session with your team and a live demonstration of our solutions of choice at not cost.

Our Clients



Our Blog

Leveraging Technology for your MSME Business by Scimitar Global Services Limited

Register for our Smart Business Tour for SMEs. I am working in partnership with...

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Scheduled Reporting in Contact Center Management

Unlocking Efficiency: The Power of Scheduled Reporting in Contact Center Management Reporting of your Call...

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The Crucial Role of Queue Management for Small Businesses in Nigeria

Every customer appreciates it when their time is respected and attended to accordingly. Businesses...

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BENEFITS OF VIDEO ENGAGEMENT SOLUTIONS TO BANKS AND INSURANCE COMPANY

Video engagement is an act of virtual communication between two or more individuals at...

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WHAT IS QUEUE MANAGEMENT SOLUTION, AND WHY IT MATTERS.

A queue management system is an essential need for every walk-in business to coordinate customer...

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