Do you need a standard contact center solution and worried about the high cost of implementing one for your organization with all the nice features without breaking the bank? Are you still using PBX and GSM phones and boxes as your call center or contact center solution?

Do you want to run telemarketing or lead generation campaigns with your internal team? or ensure internal governance or compliance by running your contact center internally as a matter of policy, maybe because of your industry.  We have just launched a service for you to be able to run that campaign comfortably: SGSL Call Center As A Service Platform. 

Do you want to add a 3rd party CRM solution or software to achieve and ensure first-call resolution at your call centers so that your customers do not have to always repeat their complaints from the start to new agents every time they call your business? It is also possible to do that, as all our services to you are scalable.

CRM Landing Page

Do you want an omnichannel solution that can record and track all the interactions of your customers for faster complaints resolution?  Do you want to automatically connect with your back office team that supports your customer-facing teams for quick service delivery? How about historical data and reports with business insights about the voice of your customers and their interactions?  If your answer to this is yes, then you are growing and moving to the next level of improving customer experience by leveraging technology and business intelligence. Our customer relationship management solution offers you an end-to-end solution that is yet modular and scalable based on your budget and capacity. All you need is a request for the solution, and we will make it available for you after meeting our agreed-upon terms and conditions.

 Case Management Dashboard

Scimitar Global Services Limited (SGSL), a reliable call center software technology in Lagos Nigeria, has some good news for you: no more Dead on Arrival Budget Presentations, as you can now open a case with our Contact Center as a service offering—a cloud and an OPEX model for mid-markets that gives you all the features of a robust contact center at a reduced cost.  All you need to worry about is your internet requirement and how to use and maximize it, which, of course, you will be trained to do.

So sign up for our Cloud Call Center as a Service to jumpstart your Contact center journey with all the tools you need to improve your sales revenue and customers’ experience as you grow comfortably without breaking the bank due to a huge investment in implementing your own contact center solution

Are you ready to launch your affordable call center solution for your business?

Drop your details here. Kindly choose the Contact Center Solution option in the drop-down or check box, and in the comments section drop a note stating that you are interested in our Call Center as a Service so that our solution consultants can connect with you immediately for a best-fit analysis and solution. All things being equal, you will be live in 2 weeks!

Thank you for your interest!