Call Center Solutions Archives - Page 4 of 4 - Scimitar Global Services Limited

Basic Tools And Services An Entrepreneur Needs for His/Her Business!

As an Entrepreneur, it is expedient that you set your business on the path that guarantees productivity by leveraging technology that ensues trust, supports collaboration with continuous improvement; As you must have to stay connected with both your employees and clients whether you’re working remotely or onsite. So are you: a Start up business in Nigeria with no online presence and registered business name? An existing Small & Medium and Enterprise Business (Professional services etc.) still using free email service...

Call Center Solutions, Complaints Management Module, CRM, Digital Marketing, Entrepreneurship, Microsoft Modern Business Solutions, sales force automation, Small Business, Social Media Engagement, Training , Development and Empowerment

Contact Center As A Service. An Affordable Lease Service Option From Scimitar Global Services Limited(SGSL)

Do you need a standard contact center solution and worried about the high cost of implementing one for your organization with all the nice features without breaking the bank? Are you still using PBX and GSM phones and boxes as a Contact center solution ? Do you want first Call Resolution at your call centers so that your customers do not have to always repeat their complaints from the start to new agents every time they call your business? CRM Landing...

Call Center Solutions, Complaints Management Module, Contact Center Automation, Contact Center Solutions, CRM, Microsoft Dynamics 365, Microsoft Modern Business Solutions, Office 365

Who we are and Why we are here!

Read about me and my business and what we offer as a modern business solutions provider to your business. We match solutions to business problems! Connect with us.

Call Center Solutions, Contact Center Solutions, Entrepreneurship, Microsoft Modern Business Solutions, Training , Development and Empowerment, Video Engagements and Conferencing Solution

Interact with customers where they spend their time! #CHATBOT

Have you heard of Chatbots? I guess yes! On the flip side, you may have interacted with one without knowing as a lot of businesses have started taking their messaging to another level with Chatbots. Facebook, Microsoft and some e-commerce businesses have chatbots interacting with you everyday as customer representatives powered by Artificial intelligence. The benefits of Chatbots to businesses are lots, from enhancing service by supporting customers interaction like we would with humans to payments collections from all channels....

Bank branch Transformation, Banking, Call Center Solutions, Complaints Management Module, Contact Center Automation, Contact Center Solutions, Convenient Banking, CRM, diaspora banking, Digital branches, Microsoft Dynamics 365, sales force automation, Search Engine Optimization, Smart Bank Branch, Video Banking Solutions

Improve the average dialing and handling time(AHT) of your contact center agents’ with our Predictive Dialer (PD).

Request for our Predictive Dialer solution that automates outbound calling procedure while managing multiple campaigns and leads. With our predictive dialer, the productivity of any contact center can be increased by more than 300% over manual dialing. Ameyo Predictive dialer from SGSL is a smart communication device that can detect answering machines, SIT tones, and busy tones; eliminate dialing, redialing and response time, and forward only the live connected calls to the customer service agent. This helps...

Call Center Solutions, Contact Center Automation, Contact Center Solutions, CRM