How To Unlock Business Growth with Omnichannel Customer Management Solution

Do you want to take your customer relationship management processes to the next level? If your answer is Yes, then you are in the right place! With how smart, impatient, and knowledgeable customers are becoming, offering exceptional customer engagement is not just a goal but a necessity to stay competitive in the market and afloat.  And for this to happen you need a Robust Omnichannel Customer Management system as a game-changing solution. What is an Omnichannel Customer Management System? An Omnichannel...

Optimizing Efficiency: Best Practices for Contact Center Solutions for Financial Institutions

A banking and finance contact center is a specialized customer service center operated by banks, microfinance bank, financial institutions, brokerage film, Investment company, credit union or related organizations to handle customer inquiries, transactions, and support requests. Banking and financial services is one such industry that depends on trust, reliability, and most importantly security of customer data. A contact center software for financial services that helps sync customer data across channels in real-time with an omnichannel approach ensures secure and uninterrupted services. Contact...

How ICT Can Benefit Small Businesses In Nigeria

The Benefits of ICT To Small And Medium Businesses  Information and Communication Technology (ICT) services can provide numerous benefits to small and medium businesses and more to Big Organizations. These technologies encompass a wide range of tools and services, including hardware, software, and digital communication, all of which can help small businesses streamline operations, improve productivity, and enhance their overall competitiveness. Here are several ways ICT services can benefit small and medium businesses: Efficient Communication: ICT services enable small businesses to communicate...

Benefits of ICT In Our Education Industry

Unlock the Future of Education with ICT Solution and Services The education industry has evolved rapidly and has bridged the huge divide in access to education in the last 10 years due to the adoption and embrace of technology as the key to staying ahead.   Information, Communication, and Technology (ICT) in education has made learning more accessible, exciting, and enjoyable. The development of technological advancements in education has led to enhanced knowledge and skills of both teachers, lecturers, and students as...

How To Generate Quality Leads, Increase Business Revenue At Reduce Cost A Growing Business! !

In today's competitive business landscape, organizations like yours are constantly seeking innovative ways to enhance their revenue generation while also delivering exceptional customer experiences. This involves huge investment in both technology, Process and Employees and most times one is abandoned for the other due to the cost involved. So Scimitar Global Services Limited (SGSL) is offering you a game-changer in achieving both goals with Customer Connect 360. Customer Connect 365 is our all-in-one Business Development, Marketing and Call Center Outsourcing...

Video Shopping for E-Shopping, E-commerce and Physical Showrooms and Stores

Video Shopping for E-Shopping, E-commerce and Physical Showrooms and Stores   What is Video Shopping Solution? Video Shopping Solution is an Omnichannel Video engagement platform designed for retail and ecommerce stores, Car dealerships that run shops and showrooms. Our Video Shopping Solution bridges the gap between traditional in-store shopping and online browsing. It allows customers to virtually explore products through engaging videos, enabling them to visualize, understand, and experience products in-depth from the comfort of their homes. Benefits of Our Video Shopping Solution: ...

How to Empower Your Sales Team With Tools To Increase Sales Revenue!

Sales and Marketing has transformed. Prospects have taken control of the purchasing process, venturing further down the sales funnel without ever speaking to a sales representative. They go online to create and validate their vendor shortlist—typically without assistance. Social media and eCommerce has created a change in the market and So we believe that it is high time business owners, started re-evaluating the tools their sales team work with , that's if you have not done so by now....

Social Media Engagement

The speed at which we do business, and the number of channels we’re using to do it, is rapidly increasing. Your customers and employees have many choices when it comes to communicating, and social media channels are key components of the customer journey. It's crucial that today's organizations embrace social as a key aspect of digital transformation, rethinking how they approach customers as well as internal communication. 

Basic Tools And Services An Entrepreneur Needs for His/Her Business!

As an Entrepreneur, it is expedient that you set your business on the path that guarantees productivity by leveraging technology that ensues trust, supports collaboration with continuous improvement; As you must have to stay connected with both your employees and clients whether you’re working remotely or onsite. So are you: a Start up business in Nigeria with no online presence and registered business name? An existing Small & Medium and Enterprise Business (Professional services etc.) still using free email service...

How To Simplify Your Business Processes From Quotation To cash Without Switching Applications. #Microsoft Dynamics 365!

Contact us to show you how easy it is to simplify your business processes when you can go from quote to cash without switching applications. Set up customers or vendors, create quotes, process orders, and submit invoices without leaving your inbox.